Return and Refund Policy:

Grocery products cannot be returned, but if for any reason we made a mistake please usethe contact us form and tell us what went wrong. Don't forget to add your nameand order number for identification so that we can provide you with the best service. Total turnaround time will be 10 Days in any case.

Information collected: MySofy collects personal details about you through the registration forms along withthe information which we collect when you access and use services of thewebsite. We also keep an eye on the transaction you make along with the details of the payment card used. We may collect further information in connection with your participation in any competitions given by us and the information you provide while completing profile form feedbacks and giving. To improve theservice provided by us we also monitor customer traffic patterns and siteusage.

Use of your information and your preferences: We will use your information to provide personalized features and other services on the site. MySofy also use your contact details for further communication and promotional notification via mails or telephone. Sometimes this information is used to screen potential risk andfrauds and also to send marketing messages and offer which we believe, you will find relevant. We would also like to hear your views we like to hear your viewsto help us improve and optimize our site as per your preferences.