Terms and conditions

Information collected: MySofy collects personal details about you through the registration forms along with the information which we collect when you access and use services of thewebsite. We also keep an eye on the transaction you make along with the detailsof the payment card used. We may collect further information in connection withyour participation in any competitions given by us and the information youprovide while completing profile form feedbacks and giving. To improve theservice provided by us we also monitor customer traffic patterns and site usage.

Use of your information and your preferences: We will use your information to provide personalized features and other services on the site. MySofy also use your contact details for further communication and promotional notification via mails ortelephone. Sometimes this information is used to screen potential risk andfrauds and also to send marketing messages and offer which we believe, you will find relevant. We would also like to hear your views we like to hear your viewsto help us improve and optimize our site as per your preferences.

Legal Disclaimer: We set aside theright to reveal your personal information as imperative by law. When considerthat it is necessary to share information for the purpose of investigation orsituations involving potential threats to the physical safety of any person orany suspected fraud, violations of MySofy terms of use, or as per required by law.

Cookies: these are small data file of information sent by a web server toa web browser, which enables the server to uniquely identify your browser. MySofy uses cookies to simplify the logging on process for its registered users and toenhance their navigation through the site. It also helps to ensure the securityand accuracy of registered users, to monitor the traffic and shop onlineeasily. Most of the browsers allow you to turn off the cookie function. Todisable this cookie function please looks at the help menu on your browser. Asper the description, it will restrict the MySofy service you can use.

Security: We are well aware about the fact that how valuable is your personal information to you and tokeep it secure we have developed some policies. Whenever you enter any valuable information (like the credit card number) at the time of transaction. To secureit we encrypt that sensitive information by using secure socket layertechnology (SSL).and it automatically re-encrypted the data once received priorto storage. By default, with the use of advanced technologies payment card datais permanently destroyed within the next day. To protect the personal information submitted by you we follow generally accepted industry standards,at the time of transmission. We all know that no method of online transactionis 100% secure, however. Therefore, we cannot assure you of its total security,while we strive to use commercially acceptable means for the protection of your personal information.

Other Delivery Conditions:

You must be present to receive the delivery during the delivery time slot which youspecify. Delivery is not executed during the first attempt if in the event that, No one is at home, Wrong Address or insufficient address, Premises Locked, or refusal to accept, Wrong Mobile or Landline Number, no reply, notreachable, Then the customer shall still be charged for the order. Therefore, refunds, discounts, cancellations and re-delivery would not be applicable in such a case. In the case of Natural calamities like Earthquake, / heavy rains /Emergency Strikes / Curfew or any other anti-social event, we reserve the rightto reschedule the delivery to the next most probable date. You can also trackyour order from our website.